HEAD-FI 討論串
I want you all to know that I have no intention of ever stopping the personal touch or interaction with our customers. I love being able to experience, first hand, how each person feels about the product and their purchase. Our customer service is as important to me as the quality of the products we produce.
Well, it's another exciting time for The FreQ with the release of our Music Makers line. The long awaited release has a buzz in the air and I am very excited that the day is finally here. The product looks and sounds incredible! I am so happy that I decided to bite the bullet and hire some industry veterans to join the team and make the FreQ an even better product than I had hoped for. I can now say with great confidence and certainty, that our product is every bit as good, if not better than our biggest competitors. The good news is that we are still affordable, therefore continuing to provide the best value on the market for each product we offer.
Everyone wants to know the differences between the Music Lovers and Music Makers lines. For those of you that don't know by now, the main differences between the two are the cord and the crossover. There are a few internal differences with the wiring and shielding of the receivers, but not noticeable by the human ear. This product was originally designed for on-stage musician use. With the overwhelming popularity for the use of a detachable braided cable and an "over the ear" fit, we have decided to offer both crossovers to the customer at the time of order. This allows the average listener the benefits of the detachable technology while maintaining the sound signature that has helped make us famous. The Music Lovers crossover was designed for everyday common uses, such as your cell phone, Mp3 or DVD player. The crossover was built to enhance the amount of amps that are produced out of a product of this nature. Whereas, the Music Makers crossover is designed for use with amplifiers. You would need to listen to your source a little louder than you would with the Lovers crossover. The sound signature is a little different as well. Some have described it as "very warm". We have had multiple sound engineers and musicians test a number of crossover alternatives and they liked the one that we are going to be using the best.
We are going to introduce an accessories and apparel section on our site by the end of May. This section will start out with a few products and continue to grow quickly as time moves on. Some things that you might find there would be tee shirts, hats, visors, stickers etc.... We will continue with the FreQ philosophy of keeping the prices reasonable, without sacrificing quality.
I haven't released an exact figure as of yet, but I am planning on offering all current owners a family discount on all of our products. You would become an official family member once you have purchased any one of our headphone products. We love our FreQish family but it can make holiday gatherings a little weird sometimes. Also, I would recommend staying away from anything Uncle Larry's claims as his latest and greatest.
As you all know, our pricing is very competitive and therefore leaves us less room to offer discounts or promotions to our customers. I would like to show a token of appreciation by offering all of the Head-Fi community a 10% discount on either of our Music Makers line products. You can use the promo code of "ifreq10" during checkout and it will calculate the discount for you prior to submitting your payment. This promotion will be available through 5/15.
If you are interested in receiving our email flyer with the promotional discount, add yourself to our mailing list in the store section of our site. shop.freqonline.com. You will see a section on the right nav where you can create an account. If you've already purchased or signed up with us previously, you will be getting this email by tomorrow.
The new addition to the FreQ product lines are the Tour de FreQ and FreQ Show. Two FreQs not to be taken lightly. Both of these products will be available online or by phone starting Monday May 5th. They will also be making a grand appearance at the Can Jam Convention in Fort Lauderdale, FL this Saturday and Sunday. I personally will be there as well and I am really looking forward to meeting as many of you as I can.
I am also looking forward to another round of comments and feedback on the new products. I am very confident that you all will love them and feel at ease about your purchase.
I know that we are not perfect, but it is how we deal with our mistakes and everyday mishaps that will help define us. Most of the problems that arise bother me as much, if not more, than it does our customer. I am a perfectionist and I want everything to be perfect, when in reality, crap happens and you have to do what you can to fix the situation. Certain things are our of our hands and others we could have avoided. We want happy customers and we are willing to do everything in our power to make that happen.
As always, don't be afraid to drop us a line if you have any questions.
freqorders@freqonline.com or
helpme@freqonline.com.
In closing, a wise man once said, "Only a freQ knows the feeling".
Mr. Boring
改成五月五號?!
還有mm系列可能需要耳擴才會好聽
聲音是偏溫暖?!
然後會發售衣服之類的產品
還有折扣消息?!
